Ok so let me try to explain this as best as I can. I recently sold a Yamaha AN1X to somebody on ebay and they said they are having a problem. Now I never had any problem and if I have to refund I will but I would like to ask your guys expert opinion. This is what the customer has sent me so far. Any Ideas?
When layer mode is set to SINGLE mode, it seems I can only play 9 notes then the 10th is silent. I can even play one note 9 times, then on the 10th it is just silent. It happens for every sound when set to SINGLE layer mode. The other modes seem to work fine. Other than that issue I am very happy with the keyboard, so I would like to try to maybe factory reset it with your permission. If the reset works, great, but if not I'd be pretty disappointed with the synth as most patches have single layer mode. What do you think? Thanks! "
. So the cycle looks like this if I were to play notes in succession: 1, 2, 3, 4, 5, 6, 7, 8, silent, silent, 1, 2, 3, etc. Also, it happens only when in the Poly mode set to single layer. But as I said before, most patches are in Poly Single-layer mode and this issue affects them all. It is a very bizarre issue. I've consulted the manual and it mentions that in that mode you can only play up to 10 notes at a time, but nothing about cutting off notes when playing in succession. Thanks!"
-Todd J. Rohrer